Política de privacidad

casa purrs operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience. casa purrs is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or has been de-identified so that it cannot reasonably identify you.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details, including your name, billing address, shipping address, phone number, and email address.
Payment and transaction information, such as payment method, payment confirmation, transaction details, and order history. Payment card details are processed by Shopify and its payment providers.
Account information, including your username, password, preferences, and settings if you create an account.
Transaction information, including the items you view, put in your cart, add to your wishlist, purchase, return, exchange, or cancel.
Communications with us, including the information you include when contacting us for customer support or order assistance.
Review information, including your name, rating, review text, photos, videos, and related order information if you choose to leave a product review.
Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
Usage information, including information about how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you, including when you create an account, place an order, communicate with us, submit a review, or otherwise provide us with your personal information.
Automatically through the Services, including from your device when you visit our website and through the use of cookies and similar technologies.
From our service providers, including when they help us operate the store, process payments, fulfill orders, provide analytics, display reviews, or provide customer support.
From our partners or other third parties, where permitted by law.

How We Use Your Personal Information

Depending on how you interact with us, we may use your personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to provide the Services, including to process your payments, fulfill your orders, arrange shipping, process returns or exchanges, manage your account, remember your preferences, enable you to post reviews, provide customer support, and create a more personalized shopping experience.

Order Fulfillment and Production

Some of our products may be made to order or fulfilled by production and fulfillment partners. We may share order details, including your name, shipping address, product details, and any customization information, with these partners so they can make and ship your order.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, such as sending promotional emails where permitted, showing you online advertisements, and measuring the effectiveness of our marketing. This may include advertising based on items you viewed, purchased, or added to your cart.

You can opt out of promotional emails at any time by using the unsubscribe link in our emails.

Reviews and Social Proof

If you choose to leave a review, we may process and display the information you submit, such as your name, rating, review text, photos, or videos. We may also use related order information to verify that the review relates to a purchase.

Security and Fraud Prevention

We use your personal information to provide a secure shopping experience, authenticate your account, detect and prevent fraud, investigate suspicious activity, protect public safety, and secure our Services.

Communicating with You

We use your personal information to provide customer support, respond to your questions, send order updates, and maintain our business relationship with you.

Legal Reasons

We may use your personal information to comply with applicable law, respond to valid legal requests, enforce our terms and policies, resolve disputes, and protect our rights or the rights of others.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. These circumstances may include:

With Shopify, vendors, and other third parties who perform services on our behalf, such as payment processing, IT services, analytics, customer support, cloud storage, reviews, fulfillment, production, and shipping.
With production and fulfillment partners so they can make, package, and ship your order.
With shipping carriers and delivery providers so they can deliver your order.
With review providers so they can collect, verify, and display product reviews.
With business and marketing partners to provide marketing services and advertise to you.
When you direct, request, or consent to our disclosure of certain information, such as through your use of social media features, third-party integrations, or customer review tools.
With our affiliates or otherwise within our corporate group, if applicable.
In connection with a business transaction, such as a merger, sale, restructuring, or bankruptcy.
To comply with legal obligations, respond to legal requests, enforce our terms or policies, and protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit to the Services will be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services.

In addition, to help protect, grow, and improve our business, we may use certain Shopify features that incorporate data and information obtained from your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify may be responsible for certain processing of your personal information, including responding to requests to exercise your rights over Shopify’s use of your personal information.

To learn more about how Shopify uses personal information, you can visit the Shopify Consumer Privacy Policy: https://www.shopify.com/legal/privacy

You may also use Shopify’s Privacy Portal: https://privacy.shopify.com/

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, scripts, and similar technologies to operate the website, remember your preferences, understand how visitors use the Services, improve the shopping experience, and support marketing and advertising.

Depending on where you live, you may be asked to consent to certain cookies or tracking technologies. You may also be able to manage your cookie preferences through the cookie banner or privacy settings available on the website.

You can also control cookies through your browser settings. Please note that blocking some cookies may affect how the Services function.

Targeted Advertising and Opt-Out Rights

Depending on where you reside, you may have the right to opt out of the “sale” or “sharing” of your personal information, or to opt out of processing for targeted advertising, as those terms are defined under applicable privacy laws.

You may exercise applicable privacy choices through the privacy controls available on the website, through Shopify’s Privacy Portal, or by contacting us using the details below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, we will treat this as a request to opt out for the device and browser that you use to visit the website, where required by applicable law.

To learn more about Global Privacy Control, you can visit: https://globalprivacycontrol.org/

Other than Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your web browser or device.

Third Party Websites and Links

The Services may provide links to websites or online platforms operated by third parties. If you follow links to websites not affiliated with or controlled by us, you should review their privacy and security policies and other terms.

We are not responsible for the privacy, security, accuracy, completeness, or reliability of information on third-party websites or platforms.

Information you provide on public or semi-public platforms, including social media platforms or review tools, may be viewable by other users of those platforms.

Children’s Data

The Services are not intended to be used by children. We do not knowingly collect personal information from children under the age of majority in your jurisdiction.

If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request that it be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms are defined in applicable law, personal information of individuals under 16 years of age.

Security and Retention of Your Information

We take reasonable steps to protect personal information. However, no security measure is perfect or impenetrable, and we cannot guarantee perfect security.

How long we retain your personal information depends on different factors, such as whether we need the information to provide the Services, maintain your account, fulfil orders, comply with legal obligations, resolve disputes, or enforce our contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights are not absolute and may apply only in certain circumstances.

Right to access or know the personal information we hold about you.
Right to request deletion of personal information we maintain about you.
Right to request correction of inaccurate personal information.
Right to receive a copy of your personal information or request that it be transferred to a third party, where applicable.
Right to opt out of sale, sharing, or targeted advertising, where applicable.
Right to object to or restrict certain processing, where applicable.
Right to withdraw consent where we rely on consent to process your personal information.

If you reside in the UK or European Economic Area, you may also have the right to lodge a complaint with your local data protection authority. In the UK, this is the Information Commissioner’s Office.

You may exercise applicable rights by contacting us using the contact details below.

We may need to verify your identity before processing your request, as permitted or required by law. We will not discriminate against you for exercising your privacy rights.

Managing Communication Preferences

We may send you promotional emails where permitted by law. You can opt out of receiving promotional emails at any time by using the unsubscribe option included in those emails.

If you opt out of promotional emails, we may still send you non-promotional messages, such as order confirmations, shipping updates, customer service messages, and other emails related to your purchases or account.

International Transfers

We may transfer, store, and process your personal information outside the country where you live.

If we transfer personal information out of the United Kingdom or European Economic Area, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses, the UK International Data Transfer Agreement, the UK Addendum to the Standard Contractual Clauses, or other lawful transfer mechanisms, as applicable.

Complaints

If you have concerns about how we process your personal information, please contact us using the details below.

Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority. For the UK, you can contact the Information Commissioner’s Office. For the EEA, you can contact your local data protection supervisory authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons.

We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.

Contact

If you have questions about this Privacy Policy, our privacy practices, or if you would like to exercise any privacy rights available to you, please contact us at:

privacypolicy [at] casapurrs [dot] com

For the purpose of applicable data protection laws, casa purrs is the data controller of your personal information.

Last updated: June 12, 2026